Our Values & Conduct

Our Values

People

We are committed to developing quality people and treating everyone with respect.

Service

We strive for exceptional quality, innovation, value, and customer satisfaction.

Integrity

We perform with honesty, vigilance, and the highest ethics.

Loomis Model

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The Customer Focus

• How we understand our customers and listen carefully to their needs.

The Management Principles

• Determine our approach to how we work, and how we organize and lead the business. 

The Business Processes

• The Risk Management Process: balances the risk of robbery and theft against profitability while protecting the health and safety of our employees.
• The Financial Process: enables us to measure, monitor, and manage performance from the branch to the group level.
• The Operations Process: defines how we manage our main lines of business at branch level: CIT, CMS, ATM, VIT, VIS, and SafePoint.
• The Sales and Marketing Process: outlines methods to seek out new customers while serving and retaining existing customers.
• The Human Resources Process: attracts, recruits, develops, and retains the right individuals for the job.
• The Innovation Process: enhances the speed of implementation of new services and technologies within Loomis.

The Model Foundation

• Sustainability: Secures continued, long-term performance that merges our traditional business model with a new sustainable version to create a sustainable future for Loomis.
• The Code of Conduct: Provides guidance to all Loomis employees on ethical issues within the branch, outside the branch, and with compliance issues.
• People, Service, Integrity (The Loomis Values): Drive all Loomis Teammates to build a corporate culture based on our values that permeate all parts of our operations and organization.